Green Mountain Coffee
Café Express
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Customer Service
For Customer Service Inquiries
(Mon-Fri 8am-6pm EST): 866-639-2326
To Place an Order
24 hours/day 7 days a week: 888-879-4627
To Fax an Order
24 hours/day 7 days a week: 888-438-4627
Café Express Inquiries
24 hours/day 7 days a week: 888-350-5287
Wholesale Customers Only
(Mon-Fri 8am-6pm EST): 800-432-4627
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Frequently Asked Questions
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Shipping Options
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My order hasn’t appeared in my Order History.
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Joining Cafe EXPRESS
Managing Orders
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Satisfaction Guarantee
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Can I exchange a coffee if I don’t like it?
What does Fair Trade mean?
What is your decaf process?
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Frequently Asked Questions
Top Questions
My brewer is no longer working. How do I find out if it’s still under warranty?
What do I do if I find grinds in my cup?
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